💸 Refund Policy

As a component of Aurelius Ventures, LLC, here at Grad Metrics, we’re committed to delivering high-impact resources and guidance that empower high school counseling teams to build effective Collaborative Learning Teams (CLTs) and improve student promotion and graduation outcomes. Your satisfaction matters deeply to us—and while our digital products are designed to be immediately actionable and effective, we understand that sometimes things may not meet expectations.

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📚 Digital Resources (eBooks, Templates, Toolkits)

Due to the instant-access nature of digital downloads, all sales of digital products are final. We encourage you to review product descriptions and preview materials carefully before purchasing. If you experience any issues accessing or using your files, reach out—we’re here to help resolve it promptly.

 

🛠️ Services (Workshops, Consultations, Training)

• Cancellations: You may cancel a scheduled service up to 72 hours in advance for a full refund.

• Rescheduling: Need to move your session? We allow one reschedule per booking if notified at least 48 hours in advance.

• No-shows or late cancellations (less than 72 hours) are not eligible for a refund, but we’re happy to discuss alternatives depending on the situation.

 

🗣️ Feedback & Support

We welcome your feedback and want to ensure your experience is valuable. If there’s a concern or a special circumstance, please contact us at: support@datatalkshub.com We aim to respond within 2 business days.

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